Intelligent Platforms
Salesforce
Transform Your Business By Building Lasting Connections with Salesforce Expertise
Overview
What We Offer
Saksoft helps you explore endless possibilities of Salesforce. Our skilled team of Salesforce consultants and certified professionals are available to assist you with customization, integration, product development or ongoing support and managed services!
Today, customer data isn’t just an asset—it’s your competitive edge. From startups to Fortune 500 giants, companies worldwide trust Salesforce to harness the power of customer data and connect seamlessly with customers, partners, and prospects. With Salesforce, you can access a suite of tools and solutions to simplify your business processes and deepen customer relationships with data and AI.
CEPTES, a Saksoft company, offers a full spectrum of Salesforce services, from consulting and implementation to comprehensive support, to maximize your Salesforce investment. We help businesses take full advantage of Salesforce’s potential, driving efficiency across sales, marketing, and customer service operations.

Services and Expertise
Services
Expertise
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Learn How Salesforce’s AI-Powered Tools Revolutionize the Sales Landscape 2-week maturity assessment.

Services
Services offered
Business growth depends on strategic decision making. Analyze trends and outpace unpredictable market dynamics with trusted data and AI. Automate, optimize, and personalize every process in sales, service and marketing to drive customer success with intelligent AI agents. Elevate every touchpoint with data-driven insights and smarter service solutions.
Have a product idea? Partner with us for end-to-end product lifecycle management, including a winning AppExchange strategy and roadmap for success. As a Salesforce Certified Navigator Expert, we’ve launched 25+ AppExchange apps and delivered over 100 five-star solutions. From discovery phase to development, deployment and final implementation – we help you build robust, scalable solutions that grow with your business.
Seamlessly integrate Salesforce across Sales, Service, and Marketing clouds to create a truly connected ecosystem. Break down silos, enable data to flow freely across departments — enhancing collaboration, improving response times, and empowering your teams with a complete customer story. Power up every team with cohesive, cross-cloud experiences.
Unify your systems in one place by seamlessly connecting ERP, Supply Chain, HR, and other applications—even on-premises software like SAP, Oracle, or Microsoft—into a single, comprehensive customer view. Whether through intuitive, point-and-click tools or custom code, Salesforce provides robust APIs and low-code solutions to integrate data from any source, tailored to your needs.
Keep your Salesforce environment optimized and adaptable with our managed services. Benefit from round-the-clock support to handle any CRM challenges, system updates, or troubleshooting needs, giving you peace of mind and uninterrupted service. With customizations tailored specifically to your workflows and objectives, we help you maximize Salesforce’s capabilities, improve efficiency, and stay aligned with your business goals.
When technologies are creating unprecedented disruption across all sectors, we help businesses to respond and act on these challenges through digital transformation. With the right blend of digital and industry expertise, we help you to embrace transformation as a continuous way of working. Empower your organization with a future-ready foundation that evolves alongside your business, ensuring sustained success in a dynamic digital landscape.
Whether moving data from legacy systems to Salesforce, transitioning to the cloud, or consolidating databases, we ensure secure, zero-loss migration with minimal downtime. Our experts handle everything from data assessment to backup, meticulously addressing challenges like data loss and redundancy for a smooth transition that maximizes data integrity and unlocks measurable results.
Our DevOps and QA services optimize Salesforce environments for scalable, reliable development with minimized errors and efficient rollbacks. Using tools like version control, static code analysis, and continuous integration, we boost speed, quality, and consistency in Salesforce operations. Our Salesforce Certified Architects can further empower your DevOps journey with GitLab integrations to safeguard your Salesforce ecosystem’s integrity, performance, and security—saving costs and reducing risks associated with sub-standard deployments.
Digital Accelerators
Document Central
Document Central automated document creation with e-signatures, previews documents in real-time, and integrates seamlessly with Salesforce, boosting efficiency.
Commission 360
The Commission Management solution automates commission calculations and tracking, ensuring accuracy and transparency.
CRM Booster
CRM Booster offers a comprehensive suite of industry-specific and department-specific solutions, providing businesses with an all-in-one package to supercharge their Salesforce implementation.
KYC 360
A digital KYC solution for financial industries that streamlines consent-based, video-enabled customer identification processes, ensuring 100% remote compliance with government regulations.

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Case Studies
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1. Success Stories
Complaint Handling & Risk Management
One of the leading US-based healthcare organizations having an existing system built a new complaint management system powered by Salesforce to meet regulatory rules.
2. Success Stories
Digital Transformation of Sobha Ltd.
This case study explores how Sobha Ltd., a leading multinational real estate developer, undertook a comprehensive transformation of its Salesforce CRM system.
3. Success Stories
Streamlining Truck Inspection and Damage Management with Salesforce
Our client, a leading US transport firm, rents trucks to logistics companies and provides drivers for US/Canada container transport. To streamline operations and reduce damage, they adopted a Salesforce solution.
4. Success Stories
Helping client implementing Sales Cloud
Veritas Logistics is an Indian logistics and supply chain firm. We implemented Salesforce Sales Cloud (Enterprise Edition) for their sales process, starting from lead creation to quote generation.

Why Choose Saksoft?
We are a Salesforce Summit Partner and Advisory Board Member, we have earned 5 Partner Innovation Awards in just 3 years, showcasing our commitment to excellence and innovation in delivering top-notch Salesforce solutions. We have assisted over 1,000 customers worldwide in tackling complex business challenges, delivering more than 1,200 successful projects. With tailored industry solutions, we bring deep expertise and adaptability to every project. Our 4.9/5 CSAT score reflects our dedication to exceptional service, consistently meeting and exceeding client expectations across diverse sectors. We are committed to delivering end-to-end Salesforce services, data-driven insights, and industry-specific solutions, enabling you to scale new heights of innovation and growth.

Salesforce partner badges




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