Webinar
Transforming Dispute Resolution with AI
Our experts explain how we can infuse AI in dispute resolution to improve customer experience and build brand trust.
Powered by:
Saksoft – Your Digital Transformation Partner in Fintech and Credit Ecosystems
AI
Overview
Dispute management in the credit ecosystem has evolved—from manual processes to digitized workflows, and now to AI-powered solutions. However, traditional methods remain slow, complex, and prone to delays, negatively impacting both customer satisfaction and operational efficiency. According to CFPB data, 60% of disputes exceed 30 days to resolve, and 1 in 5 customers face credit report errors annually, leading to regulatory scrutiny and trust issues.
What You’ll Learn
- Accelerated Case Creation through AI led automation
- Scalability to support current and future needs
- Seamless Customer Conversations using NLP-powered AI assistants.
- Optimized Case Management with predictive AI routing for faster resolutions.
- Proactive Decision-Making with AI-driven analytics to track trends, sentiment, and bottlenecks.
Who Should Attend?
- Credit Bureau Customer Service Operations
- Dispute Resolution Managers
- Data and Analytics Leads
- Bank Operation Managers
- IT and Digital Transformation Leaders
- Compliance and Risk Managers
